Booking Information

Booking Information

Kilimanjaro camps a view of Kibo

Reserving Space

Register for your trip and make your deposit. You will then receive all the information you will need to prepare for your trip, including a Kilimanjaro preparation guide with a complete gear and packing list, training suggestions, visa and flight information, and access to your personal online travel portal with even more details about your trip and Tanzania.

Deposit

A non-refundable deposit of 20% of your per person trip price will reserve your space on the scheduled climbs and private climbs.
Pre and post-climb trip extensions also require a separate  non-refundable deposit of 20% per person.

Visa, MasterCard, American Express, and Discover are accepted for your deposit.

Flexible Transfer Policy - COVID-19 Related Reasons

Because of these uncertain times and we know things are constantly changing, we offer more flexibility so that you can have peace of mind leading up to your adventure. Deposits are now fully transferable for up until 35 days before departure.* Now you have more time than ever to decide if you and your loved ones would prefer to transfer your adventure to a future date.
* Guests may be responsible for any price differences incurred with their future trip. Flexible transfer options apply to COVID-19 related reasons. Additional exclusions on trip extensions and extra services may apply. Please contact us for more details and complete terms and conditions.

Final Payment

You will be invoiced upon making a reservation and full payment is due 90 days prior to the first land day of the trip. If the balance has not been received by that date, we shall be entitled in its discretion to treat your reservation as canceled, and consequently to forfeit such part of the advance payment as determined solely by Barking Zebra.

The following forms of payment are accepted:

– Check payable to Barking Zebra Adventures and mailed to our U.S. office (amount in U.S. Dollars)
– Wire transfer to our account at Barking Zebra Adventures, Inc., La Jolla, CA.

Single Accommodations

The trip price is based on sharing the room at the lodge and in Kilimanjaro tents with another fellow trekker. If you are a solo traveler and would like to share a room/tent with another trekker, we will make every effort to pair you up with a person of the same gender.
All solo travelers will be charged the single supplement fee; however, if we can match you with a roommate, we will refund you the supplement fee.

Cancellations & Refunds

To cancel your booking, you must submit your request to us in writing by email at [email protected] or postal mail at
Barking Zebra Adventures, 1140 Wall Street #962, La Jolla, CA 92038.
Cancellation fees will be applied per person according to the following schedule, based on the date we receive your written notification, not when you send it or notify us by phone.

At the time of cancellation, a full refund or credit will be made, less the following charges, deducted from the total land only package price:

  • 91 days or more before departure: Cancellation fees equal the amount of your deposit
  • 90 to 61 days before departure: 50% of the package price is non-refundable
  • 60 to 46 days before departure: 65% of the package price is non-refundable
  • 45 days or less before departure: 100% of the package price is non-refundable

Additional Disclosures

  • No partial refunds will be given for unused meals, hotel rooms, airport transfers, etc., for any reason whatsoever.
  • Barking Zebra Tours reserves the right to increase the tour price in the event of cost increases due to changes in internal airfares, currency fluctuations, park fee increases, increased fuel surcharges, taxes, etc.
  • Barking Zebra Tours reserves the right to alter the tour without notice.
  • Barking Zebra Tours is not responsible for expenses incurred by trip members in preparing for the trip (e.g., visa fees, immunizations, insurance, equipment, etc.) or for fees incurred by departing on any day other than the planned group departure date.
  • Accommodations are subject to change.
  • A surcharge will be applied to groups smaller than three people.

Last Minute Bookings

Any reservation made within ninety (90) days of commencement of a trip may be accepted provided space is available, payment in full is received, and provided that documents can be delivered prior to departure.

Airfare

Your airfare is not included in the cost of your trip price. Call us to discuss international flights to Tanzania.